Privacy Policy

01 — Who We Are

Emasolleen for Engineering Designs and Services is an engineering consulting firm registered in Egypt (6th of October City, Giza Governorate), providing remote architectural, structural, and MEP design services to clients in Canada, the Middle East, and internationally.

Website: www.emasolleen.com
Contact email: info@emasolleen.com

02 — What Information We Collect

Information You Provide Directly

• Name and job title
• Company or organization name
• Email address and phone number
• Project details you share via our contact form, email, or WhatsApp
• Documents, drawings, or files you send us for project purposes

Information Collected Automatically

• IP address and approximate location (country/city level)
• Browser type and device type
• Pages visited and time spent on the site
• Referring website (how you found us)

This technical data is collected through standard web server logs and, if enabled, through analytics tools such as Google Analytics.

03 — How We Use Your Information

We use your information solely for the following purposes:

• To respond to your inquiry or project estimate request
• To deliver engineering design services you have engaged us for
• To send you project-related communications (deliverables, revisions, invoices)
• To improve the performance and content of our website
• To comply with applicable legal obligations

We do not use your personal information for marketing or advertising purposes without your explicit consent.

04 — How We Store and Protect Your Data

Your information is stored on secure servers. Project files and communications are managed through professional platforms (including cloud storage services with encryption at rest and in transit). Access is restricted to Emasolleen team members directly involved in your project.

We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

05 — Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with:

• Service providers — cloud storage, email delivery, and project management tools used to operate our business (e.g., Google Workspace, Odoo). These providers are bound by confidentiality obligations.
• Legal authorities — only if required by applicable law or a valid court order.

We will never share your project information, drawings, or business details with any third party without your written consent.

06 — Cookies and Analytics

Our website may use cookies and similar technologies to:

• Maintain session state and language preferences
• Analyze site traffic (aggregate, anonymized)

You can disable cookies through your browser settings. Disabling cookies will not affect your ability to use the site or contact us.

07 — Your Rights (Canadian Clients — PIPEDA)

If you are located in Canada, you are protected by the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate information
• Withdrawal of consent — withdraw consent for processing at any time (subject to legal or contractual obligations)
• Erasure — request deletion of your data when it is no longer needed for the purpose it was collected
• Complaint — file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

To exercise any of these rights, contact us at info@emasolleen.com. We will respond within 30 days.

08 — International Data Transfers

Emasolleen is based in Egypt. When you submit information through our website or contact us directly, your data is transferred to and processed in Egypt. By using our services, you acknowledge this transfer. We apply appropriate safeguards to protect your information regardless of where it is processed.

09 — Retention Period

We retain personal information for as long as necessary to fulfill the purpose for which it was collected, and in any case for a minimum of five (5) years following the completion of a project (to meet standard contractual and engineering liability requirements). Inquiry data from contacts who did not become clients is deleted within twelve (12) months if no further engagement occurred.

10 — Children's Privacy

Our services are directed exclusively at businesses and professional individuals. We do not knowingly collect personal information from anyone under the age of 18.

11 — Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the page. For material changes, we will provide notice through our website or by email to clients with active engagements.

12 — Contact Us